@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";
:root{--bg-primary:#0a0e1a;--bg-secondary:#111827;--bg-card:#111827cc;--bg-card-hover:#182238e6;--bg-glass:#ffffff08;--border-color:#ffffff0f;--border-hover:#ffffff1f;--text-primary:#f1f5f9;--text-secondary:#94a3b8;--text-muted:#64748b;--accent-green:#2ecc71;--accent-green-dim:#2ecc7126;--accent-blue:#3498db;--accent-blue-dim:#3498db26;--accent-orange:#f39c12;--accent-orange-dim:#f39c1226;--accent-red:#e74c3c;--accent-red-dim:#e74c3c26;--accent-purple:#9b59b6;--accent-purple-dim:#9b59b626;--accent-cyan:#00d2ff;--gradient-green:linear-gradient(135deg,#2ecc71,#27ae60);--gradient-blue:linear-gradient(135deg,#3498db,#2980b9);--gradient-orange:linear-gradient(135deg,#f39c12,#e67e22);--gradient-red:linear-gradient(135deg,#e74c3c,#c0392b);--gap-sm:8px;--gap-md:16px;--gap-lg:24px;--gap-xl:32px;--radius-sm:8px;--radius-md:12px;--radius-lg:16px;--radius-xl:20px;--shadow-sm:0 1px 3px #0000004d;--shadow-md:0 4px 12px #0006;--shadow-lg:0 8px 32px #00000080;--shadow-glow-green:0 0 20px #2ecc7133;--shadow-glow-blue:0 0 20px #3498db33;--color-critical:#ff6b6b;--color-risk:#f39c12;--color-attention:#f1c40f;--color-normal:#2ecc71;--color-new:#3498db}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg-primary);color:var(--text-primary);-webkit-font-smoothing:antialiased;min-height:100vh;font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif;line-height:1.6}.app-layout{width:100vw;max-width:100vw;min-height:100vh;display:flex;overflow:hidden}.sidebar{background:var(--bg-secondary);border-right:1px solid var(--border-color);width:260px;padding:var(--gap-lg);z-index:100;flex-direction:column;height:100vh;transition:transform .3s;display:flex;position:fixed;top:0;left:0}.sidebar-logo{align-items:center;gap:var(--gap-md);padding-bottom:var(--gap-lg);border-bottom:1px solid var(--border-color);margin-bottom:var(--gap-lg);display:flex}.sidebar-logo h1{background:linear-gradient(135deg,var(--accent-green),var(--accent-cyan));-webkit-text-fill-color:transparent;-webkit-background-clip:text;font-size:1.3rem;font-weight:700}.sidebar-logo span{color:var(--text-muted);font-size:.75rem;font-weight:400}.sidebar-nav{flex-direction:column;flex:1;gap:4px;display:flex}.nav-item{align-items:center;gap:var(--gap-sm);border-radius:var(--radius-sm);color:var(--text-secondary);cursor:pointer;padding:10px 14px;font-size:.9rem;font-weight:500;text-decoration:none;transition:all .2s;display:flex}.nav-item:hover,.nav-item.active{background:var(--accent-green-dim);color:var(--accent-green)}.nav-item.active{border-left:3px solid var(--accent-green)}.sidebar-footer{border-top:1px solid 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p{color:var(--text-secondary);margin-top:4px;font-size:.9rem}.header-actions{gap:var(--gap-sm);flex-wrap:wrap;justify-content:flex-end;align-items:center;display:flex}.card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:var(--gap-lg);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);transition:all .3s;position:relative;overflow:hidden}.card:before{content:"";background:linear-gradient(90deg,#0000,#ffffff1a,#0000);height:1px;position:absolute;top:0;left:0;right:0}.card:hover{border-color:var(--border-hover);box-shadow:var(--shadow-md)}.card-title{color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;margin-bottom:var(--gap-sm);align-items:center;gap:6px;font-size:.8rem;font-weight:600;display:flex}.kpi-grid{gap:var(--gap-md);margin-bottom:var(--gap-lg);grid-template-columns:repeat(auto-fill,minmax(180px,1fr));display:grid}.kpi-card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:var(--gap-lg);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);transition:all .3s;position:relative;overflow:hidden}.kpi-card:before{content:"";background:var(--gradient-green);opacity:0;height:2px;transition:opacity .3s;position:absolute;top:0;left:0;right:0}.kpi-card:hover:before{opacity:1}.kpi-card:hover{border-color:var(--border-hover);box-shadow:var(--shadow-md);transform:translateY(-2px)}.kpi-icon{margin-bottom:var(--gap-sm);font-size:1.5rem}.kpi-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;margin-bottom:4px;font-size:.75rem;font-weight:600}.kpi-value{color:var(--text-primary);letter-spacing:-1px;font-size:1.8rem;font-weight:800;line-height:1.2}.kpi-delta{border-radius:20px;align-items:center;gap:4px;margin-top:8px;padding:2px 8px;font-size:.8rem;font-weight:600;display:inline-flex}.kpi-delta.positive{color:var(--accent-green);background:var(--accent-green-dim)}.kpi-delta.negative{color:var(--accent-red);background:var(--accent-red-dim)}.kpi-delta.neutral{color:var(--text-muted);background:var(--bg-glass)}.charts-grid{gap:var(--gap-md);margin-bottom:var(--gap-lg);grid-template-columns:3fr 2fr;display:grid}.charts-row{gap:var(--gap-md);margin-bottom:var(--gap-lg);grid-template-columns:1fr 1fr;display:grid}.chart-card{min-height:320px}.data-table-wrapper{margin-bottom:var(--gap-lg)}.data-table{border-collapse:separate;border-spacing:0;width:100%;font-size:.85rem}.data-table thead{z-index:10;position:sticky;top:0}.data-table th{background:var(--bg-secondary);color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;text-align:left;border-bottom:1px solid var(--border-color);cursor:pointer;white-space:nowrap;-webkit-user-select:none;user-select:none;padding:12px 16px;font-size:.75rem;font-weight:600}.data-table th:hover,.data-table th.sorted{color:var(--accent-green)}.data-table td{border-bottom:1px solid var(--border-color);white-space:nowrap;vertical-align:middle;padding:12px 16px}.data-table tr{transition:background .2s}.data-table tbody tr:hover{background:var(--bg-card-hover);cursor:pointer}.status-badge{text-transform:uppercase;letter-spacing:.3px;border-radius:20px;align-items:center;gap:4px;padding:3px 10px;font-size:.75rem;font-weight:600;display:inline-flex}.status-badge.normal{background:var(--accent-green-dim);color:var(--accent-green)}.status-badge.attention{background:var(--accent-orange-dim);color:var(--accent-orange)}.status-badge.risk{background:var(--accent-red-dim);color:var(--accent-red)}.status-badge.critical{color:#ff6b6b;background:#e74c3c40;animation:2s ease-in-out infinite pulse-critical}.status-badge.new{background:var(--accent-blue-dim);color:var(--accent-blue)}@keyframes 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fadeIn}.ai-response-label{color:var(--accent-green);text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px;font-size:.7rem;font-weight:700}.ai-response-text{color:var(--text-primary);font-size:.85rem;line-height:1.6}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.back-link{color:var(--text-secondary);margin-bottom:var(--gap-lg);align-items:center;gap:6px;font-size:.85rem;font-weight:500;text-decoration:none;transition:color .2s;display:inline-flex}.back-link:hover{color:var(--accent-green)}.product-header{margin-bottom:var(--gap-xl);justify-content:space-between;align-items:flex-start;display:flex}.product-meta{gap:var(--gap-md);margin-top:8px;display:flex}.product-meta-item{color:var(--text-muted);font-size:.8rem}.detail-grid{gap:var(--gap-md);margin-bottom:var(--gap-lg);grid-template-columns:1fr 1fr;display:grid}.bottom-grid{gap:var(--gap-md);margin-bottom:var(--gap-lg);grid-template-columns:2fr 3fr;display:grid}.mobile-header{display:none}.sidebar-overlay{z-index:99;-webkit-backdrop-filter:blur(2px);background:#0009;animation:.2s fadeIn;display:none;position:fixed;inset:0}.sidebar-overlay.visible{display:block}@media (max-width:1400px){.kpi-grid{grid-template-columns:repeat(auto-fill,minmax(160px,1fr))}}@media (max-width:1024px){.sidebar{box-shadow:none;transform:translate(-280px)}.sidebar.open{transform:translate(0);box-shadow:4px 0 32px #0009}.main-content{padding-top:calc(var(--gap-md) + 56px);box-sizing:border-box;width:100%;max-width:100vw;margin-left:0;overflow-x:hidden}.kpi-grid{grid-template-columns:repeat(3,1fr)}.charts-grid,.charts-row,.bottom-grid,.admin-grid,.detail-grid{grid-template-columns:1fr}.mobile-header{background:var(--bg-secondary);border-bottom:1px solid var(--border-color);height:56px;padding:0 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.burger-line:nth-child(3){transform:translateY(-7px)rotate(-45deg)}.nav-item{align-items:center;min-height:44px;display:flex}.btn{min-height:44px;padding:var(--gap-sm)var(--gap-md)}.filter-chip{min-height:40px;padding:8px 16px}}@media (max-width:768px){.kpi-grid{grid-template-columns:repeat(2,1fr)}.page-header{align-items:flex-start;gap:var(--gap-sm);flex-direction:column}.page-header .header-actions{justify-content:flex-start;width:100%}.filters-bar{gap:var(--gap-sm);flex-wrap:wrap}.kpi-card{padding:var(--gap-md)}.kpi-icon,.kpi-value{font-size:1.4rem}}@media (max-width:640px){.kpi-grid{grid-template-columns:repeat(2,1fr)}.main-content{padding:var(--gap-sm);padding-top:calc(var(--gap-sm) + 56px)}.app-layout{overflow-x:hidden}.kpi-value{font-size:clamp(1.1rem,4.5vw,1.4rem)}.kpi-label{font-size:.6rem}.page-header h2{font-size:clamp(1rem,4vw,1.4rem)}.kpi-card{padding:12px}.card{padding:var(--gap-md)}.alert-item{flex-direction:column}.alert-product,.alert-message{font-size:.78rem}}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:3px}::-webkit-scrollbar-thumb:hover{background:#fff3}.table-scroll{border-radius:var(--radius-md);overflow-x:auto}.complaints-kpi{grid-template-columns:repeat(auto-fill,minmax(160px,1fr))}.complaint-severity-badge{text-transform:uppercase;letter-spacing:.3px;border-radius:20px;align-items:center;gap:4px;padding:3px 10px;font-size:.73rem;font-weight:600;display:inline-flex}.severity-low{color:#94a3b8;background:#64748b26}.severity-medium{background:var(--accent-orange-dim);color:var(--accent-orange)}.severity-high{background:var(--accent-red-dim);color:var(--accent-red);animation:2s ease-in-out infinite 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1fr;display:grid}.customer-chart-card{min-height:320px}.channel-legend{margin-top:var(--gap-md);flex-direction:column;gap:8px;display:flex}.channel-legend-item{align-items:center;gap:8px;font-size:.82rem;display:flex}.channel-legend-dot{border-radius:50%;flex-shrink:0;width:10px;height:10px}.channel-legend-value{color:var(--text-primary);margin-left:auto;font-weight:600}.dual-chart-legend{gap:var(--gap-md);margin-bottom:var(--gap-sm);justify-content:center;display:flex}.dual-chart-legend-item{color:var(--text-secondary);align-items:center;gap:6px;font-size:.75rem;display:flex}.dual-chart-legend-dot{border-radius:2px;width:10px;height:3px}@media (max-width:768px){.pulse-block{grid-template-columns:1fr}.plan-gauges{justify-content:center}.drilldown-modal{width:95%;padding:var(--gap-md);max-height:85vh}.drilldown-bar-name{width:100px;font-size:.78rem}.drilldown-bar-value{width:75px;font-size:.78rem}.drilldown-bar-delta{display:none}.customer-charts-grid{grid-template-columns:1fr}.customer-kpi-grid{grid-template-columns:repeat(2,1fr)}}